Ticket Policies
Admittance
For all Ohio State Athletics regular season events, children under 2 years old are admitted free but must sit on an adult’s lap. Some tournaments, championships, or other special events may require a ticket for all attendees, regardless of age. All sales are final. No refunds or exchanges.
Ticket Resale
Ohio State Athletics allows season ticket holders and fans to transfer or resell individual event tickets on the official ticket marketplace, Ticketmaster, if they are unable to attend an event. However, tickets may not be purchased for the primary purpose of resale. Ohio State Athletics reserves the right to monitor sales, transfer, and use, and, in its sole discretion, to withhold season ticket renewal opportunities or cancel ticket orders from accounts that exhibit activity consistent with that of a ticket broker. Ticket brokers are defined as ticket holders who purchase tickets with the primary intent of reselling their tickets for profit or whose accounts indicate high levels of secondary market activity. Ohio State Athletics also reserves the right, in its sole discretion, to withhold or alter Buckeye Club membership level and/or season ticket benefits to include but not limited to season parking permits, single game presales, season ticket holder relocation appointment times, away game tickets, and post-season tickets.
Season ticket holders who believe their tickets have been revoked in error under this policy may request reconsideration by completing this form within fourteen (14) calendar days of the revocation notice. All reconsideration requests are reviewed at the sole discretion of Ohio State Athletics, and a response will be provided via email within four (4) weeks of submission. Please note that prior access to purchase season tickets does not guarantee future access and should not be used as a basis for reconsideration. Requests should include all relevant information supporting the position that season tickets have not been purchased with the primary intent of reselling them for profit.
Exceeding Ticket Limits
Transfer of Tickets
If you are interested in permanently transferring ownership of your season tickets/parking to another individual/entity, you may do so subject to the following requirements and conditions:
- The recipient’s account will be subject to a $100 one-time transfer fee to assume ownership of any football season tickets/parking. A transfer fee may apply in certain situations for season tickets in other sports.
- Ownership may be transferred to a spouse without incurring a transfer fee (if applicable).
- Ownership must be transferred during the designated renewal period between sport seasons; no ownership transfers or adjustments will be made to accounts during the season, or once season tickets/parking have been managed online.
- Donation histories, priority points including giving level, and years of purchase credit will not be transferred to the new account holder. *For transfers to a spouse, some donation history and priority points may be transferable.
- The new account holder will retain the season ticket/parking location(s) until the next scheduled Full Reseating (if applicable for that sport), at which point new season ticket/parking locations must be selected based on the new account holder’s priority.
- Transfers are subject to these additional conditions for these special account categories:
- Ohio State Faculty, Staff, and Retirees – Ownership of season tickets/parking is non-transferrable.
- Premium Seat Holders – Ownership of season tickets in premium seating areas (i.e. Suites, Loges, Club Seats, PSLs) and associated parking may only be transferred to a qualifying designee subject to conditions as indicated in the respective premium seating agreement and as approved by the Ohio State Premium Seating department.
- Football season tickets purchased under the Recent Graduate Program: Ownership of season tickets may be transferred to any designee (subject to applicable transfer fee), however only those eligible for Recent Graduate Program pricing may retain the associated discount.
- Football season tickets for purchased under the Varsity O Football benefit: Ownership of season tickets and associated discount may be transferred ONLY to a surviving spouse.
- Football season tickets purchased under the Varsity O Non-Football benefit: Ownership of season tickets may be transferred to any designee (subject to applicable transfer fee), however only a surviving spouse may retain the associated discount.
- Requests to transfer ownership must be sent via email to athletic.tix@osu.edu from the primary email address on the original season ticket holder’s account, and include the name, address, email, and phone number of the designee to whom they wish to transfer ownership of their season tickets/parking.
- Ohio State will review transfer requests, update the accounts accordingly, and communicate account information to the new account holder. Any applicable transfer fee will be applied to the new account holder’s season ticket invoice. Please note that Ohio State reserves the right to deny requests for ownership transfers.
Disability Needs
If you rely on assistive technology like Voice Over or Talkback for access to your mobile device, you may encounter difficulty using mobile ticketing. To request an accessible alternative please complete the Disability Needs Form.
Guests who require traditional printed tickets due to the use of assistive technology or who do not have access to a smart phone may request printed tickets prepared for pick up in person at the Athletics Ticket Office located in the Northeast Corner of the Schottenstein Center during normal business hours, or at the respective venue on event day.
Click here for more information about our facilities and associated services provided for guests with disabilities.
Mobile Tickets
To prepare for event day, we recommend the following:
- Mobile tickets can easily be accessed using the Ohio State Buckeyes app, available here (iPhone) or here (Android). Log in to your Ticketmaster account to access your tickets to upcoming events.
- In advance of gameday, add your tickets to your mobile wallet. If there are time changes to the game, they will automatically be adjusted in your wallet. Also, by having your tickets already in your wallet, you can avoid potentially slow or weak wi-fi/cellular signals at the venue.
- If you are attending with guests, transfer each person their individual ticket in advance. Screenshots of tickets will NOT provide access to the venue.
If you would prefer to access your mobile tickets/parking without using the Ohio State Buckeyes app, please navigate to go.osu.edu/myticketaccount from the web browser on your phone to access your season tickets and parking passes. If your tickets were purchased directly through Ticketmaster, please visit my.ticketmaster.com/account to access your tickets.
Guests who require traditional printed tickets due to the use of assistive technology or who do not have access to a smart phone may request printed tickets prepared for pick up in person at the Athletics Ticket Office located in the Northeast Corner of the Schottenstein Center during normal business hours, or at the respective venue on event day.
Change of Address
Event Cancellations / Inclement Weather Policy
Ticket Purchase and Usage
Only tickets purchased directly from the Ohio State Athletics Ticket Office or Ticketmaster can be authenticated at the gate upon entry. The Ohio State Department of Athletics cannot guarantee that tickets purchased from a third-party source or other resale platform are valid, or that they will allow you entry into the stadium/arena. Guests with invalid tickets may be denied admission or ejected and will have no recourse for reimbursement or other compensation. Ohio State is not responsible for and cannot assist with issues, adjustments, or refunds related to tickets purchased from unauthorized sources. PROTECT YOURSELF by only purchasing tickets from authorized sources – the Ohio State Athletics Ticket Office or Ticketmaster .
