General Ticketing FAQ

555 Borror Dr
Room 1256
Columbus, OH 43210

Hours: Mon.-Fri., 9 a.m.-4 p.m.

Phone: (614) 292-2624 | Fax: (614) 292-2919

For more information:
– For all general Ticket Office related questions including all Football ticket questions – call 1-800-GOBUCKS.
– Ohio State Athletics news, schedules and ticket information –
– Concerts and family shows information –
– Purchase single event tickets –

Hours of operation for Events
– Football: Gate 5 ticket office opens 4 hours prior to kick-off & gates open 2 hours prior
– Men’s Basketball: Ticket office opens 2 hours prior & doors open 90 minutes prior to tip-off
– Men’s Ice Hockey, and Women’s Basketball: Ticket office opens 90 min prior & doors open 60 minutes prior to tip-off
– Women’s Volleyball, Wrestling, Men’s Lacrosse, and Baseball: Ticket office & doors open 60 min prior to the start of the game/match

Ohio State will employ mobile-only ticketing beginning with the 2020 season, enabling contactless entry into the athletics venues.

All game tickets will now be issued digitally to your smartphone! This means that your phone is your ticket into the game. Download the Ohio State Buckeyes App, login to your ticketing account, and pull up your game tickets to enter! You can check out this video which will walk you through pulling up your digital tickets on your phone. Remember these tips:

  • Screenshots will not get you in. All tickets use a dynamic barcode with an waving blue line that passes across the barcode. Barcodes update every few seconds. If you screenshot the barcode, it will not scan and you will be stuck outside the stadium.
  • You can add your tickets to your phone’s wallet. This will help keep them safe in case you don’t have connectivity. When you add them to your wallet, the barcode will go away and they will be turned into a ‘Tap-N-Go’ ticket – much like when you use Apple Pay or Google Pay at the grocery store. Make sure to have NFC turned on!
  • If you have multiple tickets on your device, transfer them to your family through the app ahead of time. This will make entry into our athletic facilities quicker. It will also make it easier for you and the Ushers if someone needs to leave their seats to grab food or a drink during the game!
  • Only tickets generated through the Ticketmaster App or the Ohio State Buckeyes App will grant you entry!
  • Be sure to visit our Digital Ticketing Guide for complete information on how to manage, scan, transfer, or sell your digital tickets!

Mobile-only ticketing provides a safer environment for fans and also deliver an added layer of security, guarding against the production of fraudulent and counterfeit tickets.

Through your My Ohio State Buckeyes Account, you will have 24-hour access to manage your tickets free of charge! Using your My Ohio State Buckeyes Account, you can:

  • Renew and purchase tickets to your favorite Ohio State sporting events
  • View your ticket(s) on your mobile device
  • Transfer your ticket(s) to family and friends
  • Print or reprint your ticket(s) to any home or office printer
  • Safely and securely sell your ticket(s) through Buckeyes
  • TicketExchange
  • Edit your account contact information
  • Pay invoices

Click here to access the entire Ohio State Digital Ticketing Guide.

If you rely on assistive technology like Voice Over or Talkback for access to your mobile device, you will encounter difficulty using mobile ticketing. To request an accessible alternative please complete the Disability Needs Form.

Guests who require traditional printed tickets due to use of assistive technology or who do not have access to a smart phone may pick up tickets at the Athletics Ticket Office located in the Northeast Corner of the Schottenstein Center beginning 48 hours prior to the event or at the facility where the event takes place on event day. Will Call will be made available at the facility where the event takes place beginning 90 minutes hours prior to the start of the event (except for home football games). Will Call will be available at Gate 5 at Ohio Stadium beginning 4 hours prior to the start of each home football game.

Tickets must be picked up by the original ticket holder unless a will call name change request is made by the original account holder via email to Only one alternate pick up name is allowed. The Ohio State Athletics Ticket Office will not release tickets if the photo on the ID does not appear to match the individual retrieving the tickets. OSU Student ticket holders may not change the pickup name on any student ticket order. Detailed instructions and screenshots on how to access mobile tickets may be found in the Digital Ticketing Guide.

If you are looking for handicap accessible seating, we encourage you to purchase handicap accessible seats early or make a ticket exchanges in advance of the game. Guests are able to exchange their tickets for tickets that meet their disability-related need, based on availability. Guests requiring disability seating should contact the Athletics Ticket Office at least two weeks in advance, and are encouraged to make the exchange in advance of game day if possible. Advance exchanges are made at the Athletics Ticket Office located in the Schottenstein Center. If you cannot make the physical exchange in person in advance, then on gameday, you can enter the stadium with your current seats and go to the Ticketing Services windows to make the ticket exchange, pending the current availability.

Guests may call the Athletics Ticket Office at 1-800-GOBUCKS (1-800-462-8257) for further details about the exchange process.

Guests with disabilities can click here for more information and to learn how to request all types of services provided for guests with disabilities.

Guests reporting lost/stolen tickets should contact the ticket office in advance at 1-800-GOBUCKS (1-800-462-8257), however there is no guarantee that lost or stolen tickets will be replaceable.

Ohio State University adheres to the Big Ten Conference policy of requiring that all guests–regardless of age, including infants–for all reserved seating events including Football, Men’s Basketball, and Men’s Ice Hockey. Lap tickets are available on the day of the game for purchase. For Women’s Basketball, Men’s Lacrosse, Women’s Volleyball, Women’s Gymnastics, Wrestling and Baseball, children age under 2 are admitted free, but must sit on an adult’s lap.

Only tickets purchased directly from the Ohio State Athletics Ticket Office or Buckeyes TicketExchange, the Official Resale Marketplace of Ohio State Athletics can be authenticated at the gate upon entry. The Ohio State Department of Athletics cannot guarantee that any tickets purchased from a third party source are valid or that they will allow you entry into the stadium/arena.

WARNING: Tickets should always be purchased from an authorized ticket agent, i.e. the Ohio State Athletics Ticket Office, Ticketmaster, or the Ohio State Ticket Exchange. Please be advised that StubHub, eBay and ticket brokers, for example, are not recognized ticketing agents of Ohio State. Tickets purchased from unauthorized agents could be counterfeit, stolen, or otherwise void, and will not be valid for admission to the event. Guests with invalid tickets will not be permitted to enter the Stadium and will have no recourse for reimbursement or other compensation.

PROTECT YOURSELF – Only purchase tickets from authorized ticket agents: Ticketmaster,, or the venue box office.

Yes, you may lose your ticket privileges if you have engaged in conduct that is determined, by either OSU or the NCAA, to be in violation of any NCAA rule or if, in OSU’s reasonable discretion, you have otherwise taken any action that jeopardizes the eligibility of OSU’s programs or its student-athletes.

NEW: Ohio Stadium Entry Experience

The entry experience into Ohio Stadium is changing this year. Check out this video to see how parking permits, security screening, and ticket scanning will be different!