ADA Information - St. John Arena

St. John Arena provides accommodations for those with disabilities, including accessible seating, and accessible restrooms that will allow for an enjoyable game day experience. Accessible seating is located at St. John Arena in accordance with the Americans with Disabilities Act of 1990.

Accommodation Requests
If information below leaves you with questions about access or you wish to request accommodations for a disability, please contact Evan Derr at derr.51@osu.edu; 614-292-2661 or contact the University ADA Coordinator at ADA-OSU@osu.edu; 614-292-6207 (v) or 614-688-8605 (tty) or click on the Disability Needs Form link here to request an accommodation. Early requests are encouraged. Depending on your particular needs, two weeks’ notice will generally allow us to accommodate your request.

Accessible Entrances 
All entrances at St. John Arena are accessible for guests with disabilities. All guests should enter the arena through the Southeast Lobby entrance.

Parking
Disability Parking is located in the adjacent lots to the north and south of St. John Arena. These areas will both be accessible, while space is available, from Lane Avenue (north) or Woody Hayes Drive (south). A current state issued disability placard is required. Questions concerning disability parking should be directed to CampusParc at 614-688-0000 or the Athletic Ticket Office at 614-292-2624.

Restrooms
Accessible restrooms are located in St. John Arena.

Seat Locations
Disability seating is located on the east side of St. John Arena in Sections 11A, 12A, 13A, and 14A.

Animals: Pets, Service Animals, ESAs

Animals, except trained service dogs or miniature horses, are not permitted into St. John Arena.

Service Dogs in Training are recognized by the Ohio Revised Code and are permitted into Ohio Stadium. Service dogs in training must have a liability insurance policy provided by the non-profit agency sponsoring the training and be under control. Typically, puppy rearing (under six months of age) focused on socialization and general obedience training is not considered Service Animal Training.

Emotional Support Animals may be permitted into Ohio State facilities as a reasonable accommodation.  Requests must be reviewed by the University ADA Coordinator’s Office. Guests wishing to make a request for an Emotional Support Animal to an event should complete this Disability Needs Request Form at least two week prior to the event.

Ticket Exchange
If a ticket exchange is necessary, guests are encouraged to exchange their tickets prior to game day at the OSU Ticket Office located in the NE corner of the Jerome Schottenstein Center.

On event day, guests needing disability seating should contact the nearest Redcoat or event staff member.

Wheelchairs
Guests needing wheelchair assistance while in St. John Arena for an event should contact the nearest Redcoat, event staff member or should go to the ticket office located in the Southeast lobby.