If you rely on assistive technology like Voice Over or Talkback for access to your mobile device, you will encounter difficulty using mobile ticketing. To request an accessible alternative please complete the Disability Needs Form.

Guests who require traditional printed tickets due to use of assistive technology or who do not have access to a smart phone may pick up tickets at the Athletics Ticket Office located in the Northeast Corner of the Schottenstein Center beginning 48 hours prior to the event or at the facility where the event takes place on event day. Will Call will be made available at the facility where the event takes place beginning 90 minutes hours prior to the start of the event (except for home football games). Will Call will be available at Gate 5 at Ohio Stadium beginning 4 hours prior to the start of each home football game.

Tickets must be picked up by the original ticket holder unless a will call name change request is made by the original account holder via email to athletic.tix@osu.edu. Only one alternate pick up name is allowed. The Ohio State Athletics Ticket Office will not release tickets if the photo on the ID does not appear to match the individual retrieving the tickets. OSU Student ticket holders may not change the pickup name on any student ticket order. Detailed instructions and screenshots on how to access mobile tickets may be found in the Digital Ticketing Guide.

All entrances at Ohio Stadium are accessible for guests with disabilities. Please enter the gate nearest your ticketed section, with the following exceptions:

• If you are seated in sections 1A, 3A, 3AA, 5A, or 5AA please enter through gate 7.
• If you are seated in sections 2A, 4A, 4AA, 6A, or 6AA please enter through gate 8.

If information below leaves you with questions about access or you wish to request accommodations for a disability, please contact Evan Derr at derr.51@osu.edu; 614-292-2661 or contact the University ADA Coordinator at ADA-OSU@osu.edu; 614-292-6207 (v) or 614-688-8605 (tty) or click on the Disability Needs Form link here to request an accommodation. Early requests are encouraged. Depending on your particular needs, two weeks’ notice will generally allow us to accommodate your request.”

Animals, except trained service dogs or miniature horses, are not permitted into Ohio Stadium.

Service Dogs in Training are recognized by the Ohio Revised Code and are permitted into Ohio Stadium. Service dogs in training must have a liability insurance policy provided by the non-profit agency sponsoring the training and be under control. Typically, puppy rearing (under six months of age) focused on socialization and general obedience training is not considered Service Animal Training.

Emotional Support Animals may be permitted into Ohio State facilities as a reasonable accommodation.  Requests must be reviewed by the University ADA Coordinator’s Office. Guests wishing to make a request for an Emotional Support Animal to an event should complete this Disability Needs Request Form at least two week prior to the event.

Assistive Listening Devices are available at no charge. Please place your request ahead of game/concert by filling out a Disability Needs Form. An assistive listening device will be left for you at a designated Guest Services location in the stadium. A driver’s license, credit card or some other acceptable form of picture identification is required as a deposit.

Once inside the stadium please utilize these directions to locate your seat.

• AA-Deck: All AA-deck seat locations are accessible by entering the section where your seat is located.
  
• Club Levels: Please use the elevators located between gates 19 and 23.
  
• D-Deck: Please use the elevators located between gates 19 and 23.

South Stands (sections 31 – 39)

• AA-Deck: All AA-deck seat locations are accessible by entering the section where your seat is located.
• A-Deck and B-Deck: Please use the elevators underneath the south stands between gates 37 and 38.

Elevators are located in the following areas of Ohio Stadium:

• Four elevators are located on the west side of the stadium between gates 17-23 which provide access to the Club Levels, and to disability seating on D deck.
• One elevator is located in the south stadium near gate 39 and only provides access to seats in south stadium.
• Two elevators are located near section 7 that access B and C decks.
• Two elevators are located near section 10 that access B and C decks.

Guests entering with medical, dietary, or child care needs must enter through the Band Center doors (between Gate 10 & 12) or at the Press Entrance (between the Huntington Club and Gate 23) to have their bag inspected. One bag, approximately 14x14x4, per person will be permitted for:

• Dietary or medical needs (medications, single serving snack for medical needs, etc.)
• Child care needs (diapers, formula, baby food, baby bottle, etc.)

Mobility devices, including but not limited to canes, crutches, walkers, rollators, wheelchairs, scooters, etc. are permitted into Ohio Stadium. Guests may enter through any gate with a mobility device. The North Rotunda has stairs to get down to the main A-Deck concourse – please consider using another gate if you need to access A-Deck.

Storage of larger devices in the seating stands may difficult (unless you specifically have wheelchair accessible seats). Some items like crutches or canes could be stored under your seat. Larger devices may need to be stored elsewhere. Generally, first aid rooms have space to store items like walkers, rollators, and wheelchairs. You can stop by any First Aid Room and ask to store the item if you are not able to keep it in your possession at your seat. Be sure to mark your items with your name and phone number.

Do not leave or abandon your item in a public space – you risk having the item lost or stolen. The Ohio State University, the American Red Cross, and the Columbus Fire Department are not responsible for any lost, stolen, or damaged items. Please contact us with any questions you may have about mobility devices.

Ohio State Football Gameday/Concert ADA Parking Map

Disability Parking will be located in the lots north of St. John Arena and in the Lane Avenue Garage. These areas will both be accessible, while space is available, from Lane Ave. A current state issued disability placard (from any state), along with registration, and the person who owns the placard must be in the vehicle to enter the parking area. (Officers may validate ownership of the placard at any time.) A shuttle will transport guests from the parking lots north of St. John Arena to the east side of Ohio Stadium near Gate 22. This shuttle will operate from six hours prior to kickoff until one hour after the game/concert.

A shuttle service is available to transport guests from the parking lots north of St. John Arena to the east side of Ohio Stadium near Gate 22. This shuttle will operate from six hours prior to kickoff until one hour after the game/concert. The ADA shuttle stops at St. John Arena and Ohio Stadium are marked on this Gameday Disability Parking Map. The stop at St. John Arena inside the handicap parking lot is located at the east end of the lot north of Converse Hall (ROTC building). The stop at Ohio Stadium is located just outside Gate 20/22. The ADA shuttle buses are unable to make additional stops at other locations around campus. The shuttles are equipped with wheelchair lifts. Guests may request a complimentary wheelchair escort to their seat upon entering Ohio Stadium.

Guests parked in the Disability Lots are permitted to setup tailgates. Trailers, storage units, and tailgating activities may not take up vacant parking spaces, vehicle unloading spaces, crosswalks, or interfere with traffic flow within a parking lot. Drive lanes in parking lots must be maintained at all times. Parking permit holders are responsible for the functions they host in their parking spaces. Vehicle and tailgate must fit within the 8.5′ x 15′ space provided.

• Accessible restrooms are located near sections 8A, 9A, 10A, 11A, 17A, 18A, 19A, 28A, 33A, 34A, 37A, 38A, 3B, 12B, 28B, 7C, 10C, 11C, 13C, 14C, 15C, 19C, 20C, 23C, 28C, 29C, 17D, 19D, 25D.
• Family restrooms are located near sections 9A, 11A, 12A, 20A, 23A, 33A, 37A, 38A, 23C, 24C, 19D.
• Additional Family restrooms are located 16A, 17A, 23C, 24C and 32A.

Seating inside St. John Arena for Skull Session is offered on a first-come, first-served basis. There are no tickets for the event. There are four entrances to St. John Arena located in each corner of the arena. Disability Seating (wheelchair accessible) is available in sections 13A, 14A, 15A. These seats are offered on a first-come, first-served basis too. Folding chairs are available in the wheelchair accessible seating for those arriving without a wheelchair or need to transfer from a wheelchair to a seat. Accessible seating is not available in the mezzanine or balcony levels of the arena.

• Guests requiring disability seating should contact the ticket office at least two weeks in advance.
• You are able to exchange your tickets for tickets that meet your and/or your guest’s disability related needs.
• In order to exchange multiple tickets, your tickets/seats must be together. We are unable to exchange sets of tickets that are not already side by side. 
• Given the excitement and crowds on game days/concerts, we encourage you to make the exchange of regular tickets in advance of the game when possible. Advanced exchanges are done at the Athletics Ticket Office located at the Schottenstein Center (555 Borror Drive, Columbus, OH 43210) during normal business hours.
• If you cannot make the physical exchange in person in advance, then on game day,  you can enter the stadium and go to the ticket office in Ohio Stadium located at Gate 5 to make the ticket exchange, pending availability.
• Guests should call 614-292-2624 for further details about the exchange process.

Ohio Stadium does offer a complimentary wheelchair service inside our facility. Once you enter a gate to Ohio Stadium, you can summon a nearby Redcoat or Usher and ask for a wheelchair escort. A staff member will pickup the person needing the escort at the gate and take them to their seat. At the end of the game/concert or when you wish to leave, simply ask a nearby Usher for a wheelchair pickup. A staff member will take you from your seat to a gate. Our wheelchair staff members are unable to go outside Ohio Stadium to pickup or drop off guests.