Student Mobile Ticket Hints
LEARN HOW TO DOWNLOAD YOUR MOBILE TICKETS
Accessing your My Ohio State Buckeyes Account:
To access your account, launch the official Ohio State Buckeyes mobile app. Under the setting bar, tap “Tickets and Passes” and select “Manage Student Tickets.”
*Please log in with your Ohio State ticket office account username & password, not your Ticketmaster account information. If you have never logged in before, click Forgot Password.
Viewing your mobile tickets & Adding to your phone’s wallet:
Once you have logged in on your mobile device, select the event you would like to view.
- Tap on the individual ticket to manage. You can also swipe to view your additional tickets.
- Add each ticket to Apple Wallet or Google Pay at least 24 hrs prior to the event. This allows for easier mobile entry into the venue.!!! SCREENSHOTS OF TICKETS WILL NOT GET YOU IN !!!
- All valid mobile tickets will display a moving barcode OR a hold near reader (tap-n-go) icon.
Transferring your tickets:
Once you have logged in on your mobile device or desktop web browser, select the event you would like to transfer.
- Select SEND
- Select each seat you would like to transfer.
- Enter the recipient details and confirm the transfer. Through the Ohio State Buckeyes app, you can choose to transfer your tickets via email or text message!
FAQ
Why is Ohio State transitioning to mobile ticketing?
Going mobile is the safest, most convenient and flexible way to receive and manage tickets while increasing protection against fraud. It is our effort to make your Ohio State experience the very best. Mobile tickets provide:
- Reduced risk of lost, stolen, counterfeit, or forgotten tickets
- Quick and easy entry into the venue
- The ability to manage and transfer your tickets at any time from your mobile device
- An easy way to go green by printing less paper
How much does the Ohio State Buckeyes app cost?
The official Ohio State Buckeyes mobile app is free! You can download the Ohio State Buckeyes app from the iTunes App Store or the Google Play Store.
What if my phone breaks, dies, or is lost/stolen before I arrive on game day?
Simply visit the box office or Ticketing Services location at the venue. We will print your tickets for you after presenting a valid BuckID for the name on the ticket account.
What if I lose connectivity / can’t connect to my account at Ohio Stadium?
To ensure seamless entry, we highly recommend downloading your tickets to your phone before arriving to the game. If you have an iPhone, you can store your tickets in your Apple Wallet. If you’re an Android user, you can save your tickets to your phone through Google Pay.
Will I be able to send my ticket to other fans?
Yes, Students are able to transfer their tickets to other student accounts. Once logged in, do the following:
- Select Manage My Ticket(s), then choose your event and tap Send
- Select the tickets you’d like to send, then hit Send Tickets
- Select your favorite sharing app and send your recipient(s) via email, text or social media. The designated link can only be used once, so the ticket will be transferred to the first person who claims the ticket
Can I have multiple tickets on a single phone?
Yes, you are able to swipe through your available tickets at the venue if the entire party is present. However, it is much easier to send each attendee their individual ticket.
What If I forward tickets to the wrong person, can I recall the tickets?
Yes, you can reclaim tickets as long as they haven’t already been accepted by the recipient.
Will a screenshot, photocopy or a picture of my ticket be permitted for entry?
No, a mobile ticket must be provided either within the official Ohio State Buckeyes app, your My Ohio State Buckeyes Account on your mobile device or within your phone’s digital wallet to gain entry. Photocopies, scans, and pictures of hard tickets will also not be permitted for entry.
How far in advance can I access my tickets?
We recommend you access your tickets at least 24 hours in advance. We also recommend adding all of your tickets for the season to your Apple Wallet at the same time, then you are ready for every game ahead of time!
GAMEDAY TIPS:
Before arriving at the venue to access the event, here are some tips to help expedite your game day entry:
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Note: If you experience any ticket issues when entering Ohio Stadium, visit the nearest Ticketing Services location (Gates 13, 14, 38 or North Rotunda) for assistance. At all other locations, visit the main box office at the venue for assistance.
TICKET PROTECTION
Don’t let your game day experience end at the gate! Below are some helpful hints to protect you and your tickets:
Cover the QR Codes:
Prevent ticket fraud by covering your QR codes when sharing pictures of your tickets on social media!
