Leading by example
“Competing and training at a high level daily instilled many important qualities that have allowed me to lead my family’s business during this uncertain time,” Zanotto said. “I’ve been able to showcase my resourcefulness, creativity, determination, communication and the ability to execute under pressure. Being able to plan out and hone in on important tasks has allowed my staff and I to successfully add new cleaning protocols and to innovate and execute new ways of creatively sourcing products during shortages. There is a lot of pressure when competing at a collegiate level and student-athletes are great at keeping a steady and calm mind. During the many stresses of COVID-19 on both the business and me personally, I have been able to maintain clarity and calmly guide our business, employees and customers through the unknown. Being a student-athlete at Ohio State has prepared me for this. It is amazing to think that all the training I did then, has given me the confidence to perform now.”
No day is the same when it comes to fighting against COVID-19 but Zanotto finds strength in those closest to her.
“It has felt like a marathon, each day I am ready to run and endure the day,” Zanotto said. “It’s exhausting, exhilarating and physically challenging. I am thankful to have my supportive husband, family and staff around me. Their health motivates me to keep implementing protocol and making our stores a safe place to shop during this pandemic.”
As the world looks to move past the worst of the COVID-19 pandemic, Zanotto’s advice is easy to follow – wear a mask in public spaces, limit your time in public spaces, practice social distancing and be kind to those on the front lines.