Ticket Protection Tips

The Ohio State Athletics Ticket Office has provided the information below to help Ohio State fans purchase verified tickets and to protect themselves from fraud. For any questions concerning verified tickets or ticket protection, please contact the Ohio State Athletics Ticket Office:

Phone: 1-800-GOBUCKS
Email: athletic.tix@osu.edu
Twitter: @OhioStateTix

Authorized Sellers
The Ohio State Department of Athletics cannot guarantee that any tickets purchased from a third-party source are valid or that they will allow you entry into the venue. Tickets should always be purchased from an authorized ticket agent. The only authorized sources for tickets to Ohio State Athletics events are:

Ticket Resale
The Ohio State Ticket Exchange is the only official resale marketplace for tickets to Ohio State Athletics events. When you buy tickets for select events on Ohio State Ticket Exchange, the barcodes on those tickets are electronically validated by Ticketmaster’s exclusive barcode verification technology. The original ticket barcodes are canceled and new, unique tickets are reissued with your name on them. This process guarantees the authenticity of the tickets.

Sellers utilizing Ohio State Ticket Exchange experience many benefits. You receive a secure, no-hassle payment, you never have to deal with ticket delivery, and you protect other Ohio State fans from ticket fraud. Ohio State Ticket Exchange also offers comparable fees to other resale websites.

Ohio State Ticket Exchange is available for all ticketed sports, and provides fans with convenient access to purchase tickets for games and sections that otherwise may be sold out as well as gives ticket holders a place to post verified tickets for sale.

Counterfeit Tickets
Tickets to all sports are barcoded and will be scanned for validity at the venue entrance. Any counterfeit, invalid, or altered tickets will not be allowed to enter the venue. The Ohio State Department of Athletics has the right to remove the possessor of counterfeit tickets from the venue, even if the invalid ticket wasn’t discovered until after entering the facility. The Ohio State Athletics Ticket Office will confiscate all fraudulent tickets.

Due to the enormous interest in all of our athletic events, Ohio State Athletics encourages all fans to purchase tickets only through an authorized source.

Social Media
It is imperative that ticket holders know the potential risks of posting pictures of their tickets online. The barcode is the most valuable piece of information on a ticket. Treat and protect the barcode, and other account information printed on the ticket, as you would your bank/credit card information. On your paper or mobile ticket, there is a unique barcode. If anyone acquires it, they can make duplicate tickets to use or sell that render your tickets worthless. Stop counterfeiters by following one simple rule when sharing pictures of your tickets online: Cover the Code.

Mobile Entry and Print-At-Home Tickets
Only Ticketmaster mobile-compatible tickets (generated by Ticketmaster and shown on a mobile device as a QR code, not a standard barcode) will be allowed to enter the venue on a mobile device. All regular-season ticketed events are mobile-enabled. To check availability for other events, log in to your My Ohio State Buckeyes Account.

All traditional print-at-home or PDF tickets must be printed and presented on paper for entry. As a service to our patrons, tickets purchased via unauthorized sources such as StubHub, Vivid Seats, eBay, Craigslist, ticket brokers, or other agents not authorized by Ohio State may be reprinted by the Ohio State Athletics Ticket Office in conjunction with a per-ticket reprint fee. Please note: the ticket office is not responsible for validating tickets that were not purchased through an authorized source, and reprinting the ticket does not guarantee the validity of the ticket or entry into the venue.

Ohio State ID Required Tickets
Football tickets printed with “OSU ID REQUIRED” are sold to full-time Ohio State University students and faculty/staff members, respectively, at a discounted rate. Only Ohio State students, faculty, and staff members with their valid university ID card will be able to gain admission into Ohio Stadium on game day with these tickets. The aforementioned groups cannot resell their tickets on Ohio State Ticket Exchange without upgrading them to the full public price at the Ohio State Athletics Ticket Office first. Therefore, the general public does not have access to purchase discounted tickets through an authorized source.

Digital Ticket Management
Through your My Ohio State Buckeyes Account, you have 24-hour access to manage your tickets free of charge. Managing your tickets through your account is extremely convenient, simple, and secure and allows you the ultimate flexibility in using your seats. In your account, you can:

  • View your tickets on a mobile device
  • Transfer your tickets
  • Print or reprint your tickets to any home or office printer
  • Safely and securely sell your tickets through Ohio State Ticket Exchange

For information on managing your tickets online, please review our Digital Ticketing Guide.

Game Day Ticket Issues
Fans that have questions or experience any ticket issues when entering Ohio Stadium on game day can visit the nearest Ticketing Services location (Gates 5, 13, 14, 38 or North Rotunda) for assistance. At all other athletic facilities, fans can visit the main ticket office at the venue for assistance.